Start by booking your free 20-minute online consultation. Meet your personal exercise specialist at the outset to discuss your medical history, fitness background, training preferences, and collaboratively organize your exercise plan. For optimal outcomes, we recommend that all package sessions are completed consecutively, as this supports faster and more effective results. However, should any circumstances outside of your control arise, the package validity may be extended for up to 6 months.

Subsequent to your initial online consultation, an invoice outlining the selected exercise package will be issued to you. Upon completion of the payment, a confirmation message will be promptly dispatched to you, providing details regarding your first exercise appointment and the requisite equipment. Reservations for specific spots, dates, or time slots can only be confirmed once payment has been completed. Bookings may be held for a maximum of two days; thereafter, the reservation will automatically expire.

We understand that unforeseen circumstances may arise. Therefore, we do not impose any cancellation fees if you provide at least 24 hours' notice for personal training sessions. However, for cancellations made on short notice, a fee equivalent to 50% of the session's value will be charged. Regarding our group activities, we do not apply a cancellation fee. Nevertheless, we kindly request that any cancellations be communicated at least 24 hours in advance, in order to enable us to accommodate all members who wish to participate and secure a place.